Frequently Asked Questions

Daniel Jolley Daniel Jolley

How do I set billing preferences?

One of the important functions of billing cards in any form, is communicating your billing instructions to either your billing staff – or your future self! Clinical Fox’s digital PDF billing cards are no different that paper or card-based billing tools you may have used in the past. In addition to capturing a patient sticker, demographic, operation and item number details, all exported PDF billing cards also show a prominent billing instruction based on your settings for the case.

Billing instructions can be one of four types: set unit value, set gap, set total fee, or no gap.

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Daniel Jolley Daniel Jolley

How can I recover a missing sticker photo?

Because data loss is never acceptable, the Clinical Fox mobile app saves a backup of your sticker and attachment photos on the device on which they are taken, immediately after processing the cropped image.

Backup photos can be found saved in the Files app on your iOS device, in the folder On My iPhone (or iPad) > ClinicalFox > backup-photos.

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Daniel Jolley Daniel Jolley

Is Clinical Fox a billing service?

No. Clinical Fox is not a billing service.

Rather, Clinical Fox is a tool for, among other things, providing billing instructions to your preferred billing service or practice staff.

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